Privacy Policy

What OneXhib collects, how it is used, and the choices you have.

Last updated:

1. Introduction

OneXhib ("we", "us", "our") operates a platform that helps exhibition organisers, exhibitors, and service providers manage exhibitions, companies, products, and related services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or otherwise using OneXhib, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Account information: name, email address, mobile number, password (stored encrypted), designation, and company details you provide when signing up.

Exhibition, company & product data: details you or your organisation submit through the platform, such as exhibition listings, company profiles, product catalogs, brochures, and images.

Usage data: basic technical information such as IP address and browser type, collected automatically to keep the platform secure and functioning correctly.

3. How We Use Your Information

  • To create and manage your account
  • To operate core features — listing exhibitions, companies, products, and services
  • To send OTP verification codes and account-related emails
  • To maintain the security of your session and detect misuse
  • To respond to support requests

We do not sell your personal information to third parties.

4. Cookies & Authentication

Essential cookie: we use an essential cookie to keep you signed in securely. It is httpOnly (not readable by page scripts) and is only used for authentication — we don't use it for advertising or cross-site tracking. If you check "Remember me" at login, this cookie persists for 30 days; otherwise it clears when you close your browser. A second small cookie with the same lifetime holds no personal data; it only tells the page whether that sign-in is still active. "Remember me" also saves your email address on your own device, so the login form is filled in next time; unticking it removes it.

Analytics cookies: we use Google Analytics to understand how the site is used so we can improve it — for example, which pages are visited and how visitors arrive. These cookies are set only if you accept them when asked. Until you accept, no analytics cookie is written. You can decline and the site works exactly the same. We do not use these cookies for advertising or ad personalisation, and those settings remain switched off at all times.

To change your choice later, clear this site's data in your browser settings and the consent prompt will appear again on your next visit.

5. Sharing & Third-Party Services

We use trusted third-party services to operate the platform, including cloud storage for images/media you upload (brochures, product images, exhibition photos), an email provider for OTPs and notifications, and — only with your consent — Google Analytics for usage measurement. These providers only receive the data necessary to perform their function and are not permitted to use it for their own purposes.

We may also disclose information if required by law or to protect the rights, safety, or property of OneXhib or our users.

6. Data Security

Passwords are stored using industry-standard hashing (bcrypt) and never stored in plain text. Access to administrative functions is restricted by role, and we take reasonable technical measures to protect your data against unauthorized access. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your account and content data for as long as your account is active, or as needed to provide the service. You may request deletion of your account and associated data at any time — see our Delete Your Account page for details.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent where processing is based on consent

9. Children's Privacy

OneXhib is intended for business use and is not directed at individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights above, contact us at hello@onexhib.com. You can also read more about OneXhib or browse upcoming exhibitions.